Last updated: March 21, 2026
Personal Information: Name, email, phone number, and country when you register.
Trading Information: MT5 account credentials (login, server), trading history, and account performance data.
Payment Information: Transaction records, wallet addresses, M-Pesa details for payment processing.
Usage Data: Browser type, IP address, pages visited, and session data for analytics.
We use your information to: provide and operate our copy trading services, process payments and subscriptions, communicate important updates and service changes, improve our platform and user experience, comply with legal obligations, and prevent fraud.
We implement industry-standard security measures including encryption of sensitive data (MT5 credentials, passwords), secure HTTPS connections, regular security audits, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.
Your MT5 login credentials are stored encrypted and used solely to connect your trading account to our copy trading system. We do not use your credentials to withdraw funds or perform any unauthorized actions on your account.
We do not sell your personal data. We may share data with: payment processors (for transaction processing), legal authorities (when required by law), and service providers (for platform operations, under strict confidentiality agreements).
We retain your data for as long as your account is active. Upon account deletion, personal data is removed within 30 days. Trading records may be retained for legal compliance purposes for up to 7 years.
You have the right to: access your personal data, correct inaccurate data, request deletion of your data, export your data, and withdraw consent for non-essential data processing. Contact us at privacy@flowicapital.com to exercise these rights.
We use essential cookies for authentication and session management. We use analytics cookies to understand usage patterns. You can control cookies through your browser settings.
We may update this policy. Material changes will be notified via email. Continued use constitutes acceptance of the updated policy.